Rajeesh Menon

Ph: ***********    Email: rajrmen@gmail.com

Career Objective

To obtain a challenging position with career growth opportunities in the IT sector & assure quality products and services to our customers through verifying the solutions against the requirements.

Technical Summary

Having more than 3.5 years of IT experience with focus on:

•  Good understanding of the US Healthcare Insurance industry & Managed Care concepts 
•  Understanding of the Global Leasing industry & products
•  Product specific requirements gathering & preparation/review of Functional specifications/Use case artifacts
•  Significant contributions/suggestion in Client proposals & RFPs/case studies & notification of critical inconsistencies in the UI design of the Client proprietary products
•  Involved in the development of test cases and executing the test cases; Experience in implementing Web based and ClientServer applications
•  Involved in Functional, System testing; Participated in Defect management and bug reporting.
•  Involvement in all stages of Software Development Life Cycle; Participation in Six Sigma trainings & workshop practices
•  Theoritical expertise on HIPAA/HL7 standards, UML/OOAD language standards
•  Theoretical knowledge of C/VB.NET/SQL prog.languages & technologies; RDBMS concepts & Software Engineering terminologies

Academic Qualification

DEGREE	Institution	Year of Completion	Percentage
B.TECH	University College of Engineering, Thodupuzha                       (under Mahatma Gandhi University, Kerala)	2003	70
PRE-DEGREE	M.E.S College, Ponnani             (under Calicut University, Kerala)	1999	71
CBSE	St. Peters Senior Secondary High School, Cochin	1997	76

 

PROJECTS

Project #1    

Project Name	Profinia Product development
Organization	International Decision Systems Ltd
Role	Business Analyst - Financial Services
Duration	July 2007 - present
Responsibilities	Techno-functional analysis on Leasing product suites; Scripting narratives & performing business verification for product development

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Project #2    

Project Name	Empire Provider/Facility Product Implementation & Maintenance
Client	Empire BCBS Org., USA
Organization	IBM GSI, Bangalore
Role	Business Analyst
Duration	October 2006 - July 2007
Environment	Java, JSP, SERVLETS, EJB, Oracle/DB2 database, CS90, XML Data retrieval tool, Rational Clearquest/Clearcase/Rose tools, UML/OOAD
Skills	Use Case modeling with UML, Techno-functional analysis on Client proprietary web portals, SCM

Role Description:

•  Perform requirements gathering for Provider/Facility enhancement projects; Perform Gap Analysis & develop artifacts.
•  Use case impact analysis/artifact updation, post Requirement gathering
•  Develop change request Analysis Forms to facilitate code implementation
•  Follow-up/Signoff meetings with Clients on functional queries/ requirements freeze
•  Consults and coordinates with developers to design and develop automated solutions; Provides assistance, from a functional perspective, in identifying, evaluating, and developing systems and procedures
•  Conduct Internal Quality assessments & Smoke tests; Prparation of test case scnarios & facilitate issue resolution including communicating end state solutions to business
•  Creation of project deliverables, reports & project-related metrics data
•  Involvement in providing presentations/demos & application training to individual development/testing teams

Project #3    

Project Name	GE Centricity  GE Centricity Business Product Research
Client	GE Healthcare, USA
Organization	Wipro Technologies, Bangalore
Role	Functional Analyst/Domain expert
Duration	June 2006 - October 2006
Environment	Dot net Framework/ ASP.NET front end, SQL Server 7.0 Database querying, MS VSS 5.0, IIS Web server 5.0

Role Description:

•  Perform R&D on the functionality workflow for a wide range of applications covering Billing & Accounts Receivable, Enterprise Wide Scheduling, Visit Management, Hospital Patient Accounting, Transaction Editing Systems, etc.
•  To work as an interface between the Client and the offshore QA/Testing teams involved in the Flowcast product validation tasks, for the better understanding of the business and IT processes.
•  Conduct Tcon discussions vis-a-vis Client on devising strategies to improve application feature verification guides
•  Conduct knowledge sessions/presentations on the product functionalities/workflow process to the documentation team
•  Periodical interactive discussions with Clients (Tcon/ Web cast) on functional queries/process improvements

Responsibilities:

•  Analyze and define Business Requirements; attended Change Request meetings to document changes and implemented procedures to test changes.
•  Provide functional inputs to the documentation team on the workflow & screen field definitions of all applications under the Flowcast Product suite
•  Worked closely with Developers to clarify/understand functionality, resolve issues and provide feedback to close down all open issues on a priority basis.
•  Conduct weekly status calls with the onsite application development teams on functional query clarification/enhancements
•  Perform walkthrough sessions for periodical check of the final list of deliverables to ensure quality standards as per client expectations
•  Perform high level functional testing & validate results against application content outlines
•  Reviewed and evaluate all batches of the final deliverables before delivery to Client, thus ensuring user requirements are met.  

Project #4

Project Name	Verification & Validation of IDX product suites
Client	GE Healthcare, USA
Organization	Wipro Technologies, Bangalore
Role	Functional/QA analyst
Duration	March 2005 - May 2006
Environment	Dot net Framework/ ASP.NET front end, SQL Server 7.0 Database connectivity, MS VSS 5.0, IIS Web server 5.0, 508 Tools (Screen Readers, Screen Magnifiers, Speech Recognition Software), Vantive Bug Tracker, VisD (Visual designer - design tool for formulating UI controls & selectors), Quick Test Proffesional 7.0
Skills	Techno-functional analysis on Client proprietary web portals, SCM, Functional Testing on Client server applications

Description:

•  Ensure 508 compliance for all IDX Flowcast proprietary applications
•  Product specific requirements gathering & review of Functional/Technical specifications
•  Workflow/UI verification & validation of the Client applications covering Billing & Accounts, Scheduling & Visit Management, Electronic Data Interchange
•  Participate in UI/Functional design reviews, Provide significant contributions/suggestion & notify critical inconsistencies in the UI design of the Client proprietary products 

Responsibilities:

•  QA activities, Verification & Validation procedures/ UI Controls & Selectors Design/ Creation of Test design templates carried out on Client Web product suites; Identify reusable test scripts for automation
•  Creation of test scripts/cases for validation; Perform regression/508 validation testing to ensure 508 compliance & quality
•  Ensured 508 compliance for all IDX proprietary applications covered in Billing & Accounts, Scheduling, Visit Management & Hospital Patient Accounting; Product specific requirements gathering & review of Functional/Technical specifications
•  Client interactions on weekly basis to provide updates/feedback/comments on scheduled tasks.

Other Information:

•  Client appreciation for valuable contributions to the 508 Design / Verification & Validation process; Timely completion of scheduled tasks / deliverables submission; Completed mandatory Client HIPAA training
•  Gained very good knowledge of the claims management & insurance aspects; Insight into the general makeup of Hospital Information Systems & different healthcare standards for information exchange
•  Contributions in Functional & UI Design reviews - Submitted case studies on UI improvements for workflow and better web look and feel with after discussions with UI/Human Factor experts.
•  Organized Team presentations/seminars on Healthcare IT Domain/Technical subjects with significant contributions from the entire team

Project #5    

Project Name	Call Routing - Customer Ticket Management
Organization	CMS Computers Ltd., Chennai
Role	Software Test Engineer
Duration	September 2003 - January 2005
Environment	JSP, Java Script 1.2. Weblogic6.0, SQL Server 2000, Test Director 5.0
Skills	Software Testing, Customer Relationship Management, TCP/IP, Networking domain knowledge

Description:  The Call Routing - CTM product was designed to deliver seamless customer issue resolution services, associated with effective ticket closure procedures. The following outlines the activities performed by the product;

•  Route problem calls from the customers to the managing personnel.
•  Assign tasks to service engineers based on availability; re-route service/deferred status back to the managing personnel.
•  Closure of Client call/Log ticket on completion on task
•  Generation of a billing report for the client from the Finance Department.
•  Appropriate warranty measures too are carried out.

Responsibilities:

•  Designing/execution of test cases; identifying reusable scripts for automation
•  Conducting system/integration testing activities
•  Bug reporting & documentation
•  Ensured overall reliability of the product, tackling quality related issues.

Personal Profile

Father's name  : Radhakrishnan Menon

Permanent Address  : Flat #3B, Cheloor residency

                                        Poonkunnam, Pin: ******

                                        Trichur, Kerala

                                        India

Home Contact No.          :   0487 - *******

Marital Status                :   Not Married